People on the internet don’t like your prices? A Masterclass Response.

The video context:

This video is promoting dry body oil from Cee Cee’s Closet NYC. And someone has got to complain about the prices. (Of Course.) But the way she responds is a masterclass in how we should all respond if we get a negative comment on our ads or social content.

Why I love this so much:

I love the way she incorporates the process of developing the body oils with the benefits and value of using them. And I love the call to action at the end too. The flow is of the video is so smooth that by the end, you completely forget about the negative comment in the first place. Genius!

My Biggest Takeaway:

Never be afraid to respond to negative comments. Turning the negative message around to a positive one is a skill that small business owners and personal brands NEED to master. Also notice too how she uses titles in her video, it’s always benefit driven

How you can incorporate this into your content:

If you can’t find any negative comments to respond to, think of the reasons why someone wouldn’t buy from you and outline a response to those reasons.